About JoomConnect
We connect the tools that MSPs use every day.
Managed Service Providers shouldn't need a dev team to connect their business systems. JoomConnect closes the gap between PSAs, websites, and marketing platforms so MSPs can focus on their clients.
MSPs deserve better tools
Disconnected Systems
PSAs, websites, and marketing tools don't talk to each other.
Manual Data Entry
Staff waste hours copying data between systems.
No Visibility
Actions happen silently with no audit trail.
One platform, fully connected
Universal Connectors
One platform connecting all your tools.
Automated Workflows
Forms trigger actions automatically.
Complete Transparency
100% audit logging on every action.
Our core values
Security First
We treat security as a baseline, not an add-on. Row-level isolation and immutable audit logs are baked in from the start.
Transparency
Nothing happens in the background without a record. Every action, change, and decision is logged and visible.
MSP-Native
Built by people who understand MSP workflows. This isn't a generic tool adapted for IT. It's purpose-built for managed services.
Human Authority
Automation assists, humans decide. Destructive actions always require human confirmation.
Meet the people behind JoomConnect
A small team that's been in the MSP trenches.
Alex Rivera
CEO & Co-Founder
Ran an MSP for 8 years before deciding to fix the tooling problem.
Jordan Chen
CTO & Co-Founder
Architect behind the multi-tenant platform and connector framework.
Sam Williams
Head of Engineering
10 years building multi-tenant infrastructure. Owns the deployment and database layer.
Morgan Taylor
Head of Product
Translates MSP pain points into features that actually get used.
Milestones along the way
Founded with a mission to connect MSP systems
Founded with a mission to connect MSP systems
First prototype with ConnectWise integration
First prototype with ConnectWise integration
Beta launch with form builder and 14 actions
Beta launch with form builder and 14 actions
Multi-tenant platform with RLS security
Multi-tenant platform with RLS security
Public launch and embeddable widget system
Public launch and embeddable widget system
Expanding the connector ecosystem and adding advanced automation
Expanding the connector ecosystem and adding advanced automation
Ready to connect your stack?
Start connecting your systems today.